Return & Refunds
At Valerie Desks, we aim to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, please review our return and refund policy below.
1. Eligibility for Returns
- Returns are accepted only if the product is damaged or defective upon delivery.
- You must notify us within 7 dats of receiving the item, providing clear proof such as photos or videos of the damage or defect.
- The product must be in its original packaging and unused to qualify for a return.
2. Return Process
- To initiate a return, contact us at [email protected] with your order details and proof of the issue.
- Once your request is reviewed and approved, we will provide instructions for returning the item.
- The item must be returned in the same condition it was received.
3. Refunds
- Refunds are issued only for approved returns due to damage or defects.
- Once the returned item is inspected and approved, the refund process will begin.
4. Contact Us
If you have any questions regarding our Return & Refund Policy, please contact us at [email protected].